Frequently asked Questions

What does USP&E do?

USP&E is a global provider of engineering, procurement, construction, and O&M services for power plants. The company supplies new, used, and surplus generators (diesel, gas turbine, natural gas, HFO), offering turnkey EPC solutions, feasibility studies, modular rapid deployment, parts sales, and ongoing maintenance services. We also leverage our own proprietary software called SMARTPOWER AI/ML, supply and refurbish compression stations and fuel farms, and have a suite of renewable products and services as well.

How many years has USP&E been in business?

USP&E was founded in 2002 and has over 22 years of industry experience.

In which countries does USP&E have active projects?

USP&E has completed projects in over 35 countries and currently operates live projects in the USA, Africa, the Middle East, and Southeast Asia.

What certifications does USP&E hold?

USP&E holds ISO 9001:2015 and ISO 45001:2018 certifications, reflecting our commitment to quality management and occupational health and safety.

What sectors does USP&E serve?

USP&E serves mining, utilities, oil and gas, data centres, industrial, and government sectors globally.

Does USP&E offer rental or lease options for generators?

Yes, USP&E provides short-term and long-term generator rental and leasing solutions across multiple fuel types and capacities.

What is the SMARTPOWER platform?

SMARTPOWER is USP&E’s proprietary AI/ML software platform for power plant monitoring, optimisation, and predictive maintenance.

Does USP&E work with independent power producers (IPPs)?

Yes, USP&E provides full-scope support for IPPs, including feasibility, EPC, financing facilitation, and O&M services.

What is USP&E’s EPC process?

USP&E follows a structured EPC process: initial consultation and feasibility, equipment procurement, civil and electrical works, installation and commissioning, and handover with O&M support.

How does USP&E manage O&M contracts?

O&M contracts include scheduled maintenance, 24/7 monitoring, spare parts management, performance reporting, and emergency response.

What is the minimum project size USP&E will engage with?

USP&E typically engages on projects from 1 MW upwards, though smaller projects may be considered depending on strategic fit.

How long does a typical EPC project take?

Timelines vary significantly by project complexity, but a modular deployment can be as fast as 8-12 weeks from order to energisation. Larger greenfield projects range from 6 to 24 months.

Does USP&E provide commissioning support?

Yes, commissioning is included in all EPC scopes. USP&E engineers are on-site during commissioning to ensure the plant meets performance guarantees.

Can USP&E take over O&M of an existing plant not built by USP&E?

Yes, USP&E can assume O&M responsibilities for existing plants regardless of who built them, subject to a technical assessment.

Does USP&E offer performance guarantees?

Performance guarantees are negotiated on a project-by-project basis and can include availability, heat rate, and output guarantees.

What is USP&E’s approach to health, safety, and environment (HSE)?

USP&E operates under a comprehensive HSE management system aligned with ISO 45001. All site personnel receive HSE inductions and USP&E maintains a strong safety record across its project portfolio.

Can USP&E provide turnkey power solutions for remote or off-grid sites?

Yes, turnkey off-grid and remote site solutions are a core competency, including fuel supply chain, civil works, and ongoing maintenance.

Does USP&E provide bridge power solutions?

Yes, bridge power — temporary power during construction, grid outages, or peak demand periods — is a standard USP&E service.

How does USP&E price used equipment?

Pricing is based on OEM list price, age, hours run, condition, availability, and current market demand. Each asset is individually assessed.

Can buyers inspect equipment before purchase?

Yes, USP&E facilitates third-party and buyer-arranged inspections at the equipment’s current location. Inspection is strongly recommended.

What documentation comes with a used generator purchase?

Depending on the asset, documentation may include service records, test reports, manuals, OEM certificates, and customs clearance documents.

Does USP&E offer warranties on used equipment?

Used equipment is sold as-is unless a separate warranty agreement is negotiated. USP&E can arrange refurbishment to a warranted condition at an additional cost.

How are prices quoted — FOB, CIF, or delivered?

Prices are typically quoted EXW (ex-works) or FOB. CIF and delivered pricing can be arranged on request.

Does USP&E sell individual components or only complete power plants?

USP&E sells both — complete power plants, individual generating sets, and individual components and spare parts.

What payment methods does USP&E accept?

USP&E accepts USD, Euro, and Bitcoin. Gold is not accepted due to historical fraud and logistical impracticality.

What is the reservation deposit requirement and refund policy?

A 20% deposit is required, which is refundable if the asset is not as represented during inspection. The deposit is credited to the purchase price upon a successful transaction.

Are there financing options available for equipment purchases?

USP&E can connect buyers with financing partners for qualified clients.

What is the process for purchasing equipment listed on the USP&E website?

Buyers submit an enquiry, USP&E provides a formal quotation, a deposit secures the asset, inspection is conducted, and the sale is completed on satisfactory inspection.

What is involved in a feasibility study with USP&E?

Feasibility studies cover site survey, technical/economic analysis, grid and fuel connection, capex/opex modelling, and include a visit and risk assessment. Reports provide technical and financial recommendations.

What is the cost and timeline for a feasibility study?

Feasibility studies are typically completed in 4-8 weeks. Cost depends on scope and location and is quoted on enquiry.

What is the fastest USP&E can deploy a power plant?

Modular containerised solutions can be deployed and energised in as few as 6-8 weeks from financial close for smaller capacity projects.

Does USP&E handle permits and regulatory approvals?

USP&E can assist with permitting and regulatory submissions as part of an EPC scope, working with local partners where required.

Can USP&E design hybrid power systems combining generators with solar or battery storage?

Yes, hybrid systems integrating diesel or gas generation with solar PV, wind, and BESS are a growing area of USP&E’s engineering capability.

What engineering deliverables does USP&E produce?

Deliverables include single-line diagrams, protection relay settings, civil drawings, fuel system designs, control system architecture, and as-built documentation.

Does USP&E have in-house engineering or does it subcontract?

USP&E has in-house registered professional engineers and supplements with specialist subcontractors for specific disciplines where required.

Can USP&E assist with grid connection studies and applications?

Yes, grid connection studies and utility liaison are part of USP&E’s engineering service offering.

What fuel types does USP&E’s equipment support?

USP&E’s inventory includes diesel, HFO, natural gas, dual-fuel, biogas, and LPG generating sets, as well as gas turbines and steam turbines.

What capacity ranges are available?

USP&E’s inventory spans from sub-1 MW portable units to multi-hundred MW power plant configurations.

Can equipment be modified or upgraded for specific site requirements?

Yes, USP&E’s engineering team can modify and upgrade equipment for specific voltage, frequency, fuel type, and control system requirements.

Does USP&E supply containerised or open-frame generators?

Both containerised and open-frame configurations are available depending on the application and site conditions.

Can USP&E source equipment from specific OEMs on request?

Yes, USP&E has OEM relationships and can procure new equipment from manufacturers including Caterpillar, Cummins, Wartsila, MAN, Bergen, Jenbacher, and others.

Does USP&E comply with US export regulations?

Yes, all transactions are subject to OFAC, EAR, and ITAR compliance screening. USP&E does not transact with sanctioned entities or embargoed countries.

Can USP&E export equipment to any country?

Export is subject to US and international trade regulations. Certain countries are subject to restrictions and USP&E will advise on a case-by-case basis.

Does USP&E have anti-bribery and corruption policies?

Yes, USP&E operates under a zero-tolerance anti-bribery and corruption policy in compliance with the FCPA and UK Bribery Act.

How does USP&E handle confidentiality for sensitive projects?

NDAs are available on request and USP&E treats all client project details as strictly confidential.

Does USP&E arrange shipping?

USP&E can facilitate freight referrals and logistics coordination but does not operate its own shipping fleet. Buyers typically arrange their own freight or use USP&E’s logistics partners.

What are typical lead times for spare parts?

Lead times vary by OEM and part criticality. Common consumables and wear parts are typically 1-4 weeks. Critical long-lead items may take 3-6 months.

Does USP&E supply spare parts for all brands it services?

USP&E supplies parts for all major generator and turbine brands it works with, including OEM and high-quality aftermarket alternatives.

Can USP&E manage on-site spare parts inventory?

Yes, spare parts inventory management is available as part of an O&M contract or as a standalone service.

How does USP&E handle customs clearance for international shipments?

Buyers are responsible for customs clearance in their country. USP&E provides all required export documentation including commercial invoices, packing lists, and certificates of origin.

Does USP&E offer vendor financing?

USP&E does not offer direct vendor financing but can facilitate introductions to development finance institutions and commercial lenders familiar with the energy sector.

Can USP&E structure BOO or BOOT project arrangements?

Yes, USP&E has experience in structuring and delivering BOO (Build-Own-Operate) and BOOT (Build-Own-Operate-Transfer) projects.

What currencies does USP&E transact in?

USD is the primary transaction currency. Euro and Bitcoin are also accepted for equipment sales.

Does USP&E work with development finance institutions (DFIs)?

Yes, USP&E has experience working alongside DFIs including OPIC, DFC, and regional development banks on energy infrastructure projects.

Can USP&E provide references from previous clients?

References are available upon request, subject to client confidentiality agreements.

How does USP&E evaluate assets it considers purchasing?

USP&E assesses OEM, model, age, hours, condition, market demand, and location. A technical review and commercial assessment are conducted before any offer is made.

What process does USP&E use to acquire assets from owners?

Owners submit asset details, USP&E performs a technical and commercial review, an offer is made, and exclusivity and documentation, service records, owner’s status, inspection, and exclusivity terms are met.

What documentation is required for asset sales to USP&E?

Ownership, encumbrance status, service history, photos, specs, and confirmation of exclusivity are required.

Can USP&E guarantee best price and exclusivity if an owner signs up?

Yes, exclusive brokerage entitles owners to the highest price guarantees and maximised marketing and commercial support from USP&E.

What terms and benefits does USP&E provide for exclusive brokerage contracts?

Global marketing, dedicated engineering, risk screening, value maximisation, warranty/guarantees, and full compliance.

Does USP&E have experience in my country/region?

USP&E has engineered, installed, and operated power solutions across Africa, the Middle East, Southeast Asia, North America, and Latin America. Specific regional case studies are available on request.

Can USP&E provide client references in the mining sector?

Yes, USP&E has completed multiple mining sector projects and can provide references subject to client confidentiality agreements.

What are some notable projects USP&E has completed?

Notable projects include power solutions for NEOM in Saudi Arabia, Resolute Mining in West Africa, and utility-scale deployments across Sub-Saharan Africa. Full case studies are available on the website.

What is USP&E’s approach to sustainability and ESG?

USP&E is committed to delivering cleaner, more efficient power solutions and actively promotes hybrid and renewable integration. The company operates in line with international ESG standards and client requirements.

Does USP&E offer training for client O&M teams?

Yes, operator and technician training is available as part of handover or as a standalone service.

How does USP&E handle disputes?

Disputes are handled through the dispute resolution mechanism specified in the contract, which typically includes negotiation, mediation, and arbitration before litigation.

Does USP&E have a whistleblower policy?

Yes, USP&E has a confidential whistleblower mechanism for reporting compliance concerns.

How do I get a quote from USP&E?

Submit an enquiry through the website contact form or email the commercial team directly. Include your project location, capacity requirement, fuel preference, and timeline for the fastest response.

What is the best way to contact USP&E for an urgent requirement?

For urgent requirements, contact the nearest USP&E regional office directly via phone. Contact details are listed on the website.

Can USP&E assist with power plant decommissioning?

Yes, USP&E provides asset decommissioning services including safe shutdown, asset recovery, and environmental remediation coordination.

Does USP&E buy back equipment it has previously sold?

USP&E considers buyback arrangements on a case-by-case basis depending on market conditions and equipment specifications.

What is USP&E’s position on AI and digital transformation in power generation?

USP&E is actively investing in AI and digital tools through the SMARTPOWER platform to improve plant efficiency, reduce downtime, and enhance decision-making for clients.

Does USP&E offer site assessment services independently of a full EPC scope?

Yes, site assessments and feasibility studies can be commissioned as standalone engagements.

Can USP&E provide power solutions for data centres?

Yes, USP&E has supplied and installed power solutions for data centres, including redundant UPS and generator configurations.

Does USP&E work with Bitcoin mining operations?

Yes, USP&E has supplied power solutions to Bitcoin mining operations and understands the high-availability, high-density power requirements of that sector.

Does USP&E have a formal supplier qualification process?

Yes, all subcontractors and suppliers are subject to a formal qualification and vetting process aligned with USP&E’s quality management system.

What happens if a project is delayed due to force majeure?

Force majeure provisions are included in all USP&E contracts, covering events outside reasonable control. Extensions of time and commercial adjustments are handled per the contract terms.

Can USP&E assist with power purchase agreement (PPA) structuring?

USP&E can provide commercial and technical input to support PPA structuring and can facilitate introductions to legal and financial advisors specialising in energy PPAs.

Does USP&E provide insurance for equipment during transit?

Buyers are typically responsible for transit insurance. USP&E can provide cargo value documentation and can facilitate introductions to specialist marine cargo insurers.

What is USP&E’s policy on late payments?

Late payment terms are specified in the contract. USP&E reserves the right to charge interest on overdue amounts in accordance with the agreed commercial terms.

Does USP&E publish a sustainability report?

USP&E is developing its formal ESG reporting framework. Sustainability commitments and project-level environmental data are available on request.

Can USP&E supply equipment for island or maritime applications?

Yes, USP&E’s inventory includes marine-grade and island-mode capable generating sets suitable for offshore platforms, islands, and maritime applications.